I have led the build and launch of several new Amazon Web Services (AWS) new regions, Availability Zones and transit centers in the Asia-Pacific. I love working in the Network Infrastructure and server space, as well as more generally electronics.
In my spare time, I run several services on my homelab, including a Linux mirror and my website, design circuits and make things, and I am a licensed radio ham!
May 2024 - Present
Apr 2023 - Apr 2024
Dec 2017 - Feb 2023 · 5 years, 3 months
Built and launched several new Amazon Web Services Availability Zones in Asia-Pacific and around the world, including:
Other Projects:
I worked closely with project managers and network engineers to effectively deliver on tight timelines, while keeping stakeholders up-to-date through ticketing and project management tools, and creating streamlined, repeatable deployment processes. I also worked with local infrastructure teams to ensure all network infrastructure is handed over to their satisfaction and all defects documented and resolved where possible.
May 2015 - Dec 2017 · 2 years, 8 months
Scaled the Amazon.com and Amazon Web Services network in existing regions, and also launched several new Availability Zones in Asia-Pacific and around the world, including:
Other Projects:
I worked closely with project managers and network engineers to effectively deliver on tight timelines, while keeping stakeholders up-to-date through ticketing and project management tools, and creating streamlined, repeatable deployment processes. I also worked with infrastructure teams to ensure all network infrastructure is handed over to their satisfaction and all defects documented and resolved where possible.
Aug 2014 - Apr 2015 · 9 months
I drove the scaling-up of network infrastructure, IP address planning and migrations, and ancillary services such as DHCP, to accommodate the company’s aggressive expansion strategy. I also did extensive cleanup of existing datacenter and broadband networks and systems, spearheading many initiatives to simplify network services and remove daily inefficiencies and operational pains.
My non-operational work includes pre-sales product conceptualization for customers with unique design or technical requirements, and after-sales GPON circuit management and B2B communications with the national dark fiber wholesaler NetLink Trust.
I also organized labs with manufacturers and ODM/OEMs to preview new technologies or diversify existing hardware; for instance, new router-gateway products, home automation solution, and next-generation GPON technology. I also personally created the fastest residential broadband service in the world - a 2Gbps service I designed using a combination of existing GPON technology and MikroTik Cloud Core Routers.
Projects:
Aug 2013 - Jul 2014 · 1 year
Network Operations Centre engineer for ViewQwest Pte Ltd’s datacenter, as well as technical support for non-residential GPON and OE services, residential GPON services.
I also provided telephone and on-site support for end-to-end GPON fault tracing and CPE issues with a strong focus on customer satisfaction, and worked with ViewQwest’s Marketing team to pioneer the ViewQwest Home Consultation Service, a unique offering in Singapore which provided personal consultation to customers and promised concrete solutions for any issues that customers may face with their home network.
An area I devoted a lot of attention to was documentation of new/known issues to improve customer satisfaction and improving trouble ticket turnaround time.
Projects:
Diploma in Information Technology with Merit
2009 - 2011
Activities and societies:
Awards and recognition:
GCE 'O' Level
2004 - 2007
Activities and societies:
Awards and recognition: